Last Updated: May 5, 2025
1. Introduction
Welcome to Labefy ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We may collect personal information such as:
- Contact details (name, email, phone number)
- Location data (for finding nearby labs)
- Booking information (selected tests, appointment times)
- Payment information (processed securely via Razorpay, we do not store full card details)
- Usage data (how you interact with our site)
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your bookings and payments
- Improve, personalize, and expand our services
- Communicate with you (e.g., confirmations, updates)
- Comply with legal obligations
4. Sharing Your Information
We may share your information with:
- Selected pathology labs to facilitate your bookings
- Payment processors (e.g., Razorpay) to handle transactions
- Service providers who assist us in operating our platform
- Legal authorities if required by law
We do not sell your personal information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission or storage is 100% secure.
6. Your Choices
You may have rights regarding your personal information, such as accessing, correcting, or deleting your data. Please contact us to exercise these rights.
7. Third-Party Links
Our service may contain links to third-party websites (like Razorpay). We are not responsible for the privacy practices of these external sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at [Your Contact Email/Info].